1. ABOUT CHROMATIC ABERRATION
Due to different monitors,There may be slight color difference in the product photos, please refer to the actual product.
2. ABOUT THE CREASE
Due to shipping restrictions in some countries, some rugs require folded packaging. When you receive the rug, there may be some creases. After a period of normal use, the creases will gradually disappear. You can also quickly eliminate the creases by ironing.
3. DELIVERY TIME
Under normal circumstances, it will be sent 3-5 days after the order is placed, and it may be delayed to 7-15 days in special circumstances.
4. CHECK THE PACKAGING
When you receive the package, check it for damage. Confirm that the package is in good condition before signing for it. If the package is damaged, please reject it and the logistics company will bear all the losses.
CUSTOMER SERVICE ONLINE TIME:
Beijing Time : 9:30-12:00 \ 13:00-18:30
Moscow Time : 4:30-7:00 \ 8:00-13:30
New York Time : 20:30-23:00 \ 0:00-5:30
London Time : 1:30-4:00 \ 5:00-10:30